Keep Your Business
Running Smoothly
All big and small IT firms spend a lion’s share of their budget on in-house software updates, improvements, and upgrades. It also eats up much of the workers’ organizational resources and allocated work hours, taking them away from core business operations. The businesses can easily deal with this inconvenience by simply outsourcing.
Serviceberry has been catering to major multinational conglomerates as well as local software vendors for the technologies they develop in sustenance and support services. We channelize our resources to provide software maintenance and support services that are foolproof, real-time, and long-term, to take the pressure off your business personnel.
We Are Here to Help
Engage with our tech experts to resolve every level of support needs. At Serviceberry, we understand the care and attention that a software needs, be it in its embryonic or advanced stage. Choose from the below support plans to suit your business’ IT support requirements.
BASIC
L1 Break Fix Support
Regular Health Check
Coordination with Vendors & OEMs
Configuration Support
PREMIUM
L2 Break Fix Support Minor
Patches & Upgrades
Customization Support
ULTIMATE
Everything from Premium
L3 Break Fix Support
Major Patches & Upgrades
Real-Time Analytics
Professional Tech Support is only a Click Away.
The Serviceberry Support Services Advantage
The key emphasis on delivering HR support is to maximize the employee experience to boost their happiness and make workers more effective and successful. Take a look at some of the benefits your HR department can enjoy with HRSD in place:
Flexibility
We offer extremely versatile support services that can be tailored to your needs. Our time slots and options for payment are also open-ended and up for customization.
Cost-efficiency
Our services ensure value for money and return on investment is satisfying. The software sustenance services we provide save you and your teams from the challenges of dealing with tech issues in-house and the huge costs associated with the same.
Timely service
Time is important when it comes to supporting applications. Our executives are available 24/7 to cater to your needs around the clock. Answering any questions about the program, fixing bugs and errors, offering tech help, etc., is done promptly and with priority.
End-to-end support
The services we offer are extensive and all-inclusive, covering the maintenance and support for applications your business comprises. From supervising source code, repairing bugs and failures, and addressing troubleshooting issues to overseeing testing and production, and supporting post-sales software, we do it all.
Customized Choices
Specifications for technical support vary from one business to another – and we understand that. We personalize services to suit every scale. Our clients can opt for a one-time fee, a monthly renewal or a long-term contract.