Align Business Objectives
with Value

Our ITBM Approach

IT Business Management is a strategic portfolio planning and execution tool that allows you to realign work priorities across the organization, redirect spending to critical apps, and speed up time to value. IT Business Management Software groups major applications into flexible packages which can evolve as the needs change.

With ServiceNow IT Business Management, you can handle programs, facilities, software, user demands, and processes efficiently while managing resources, increasing visibility, and driving quality improvement. Our IT Business Management Software is a linked range of solutions that go beyond applying technology. ITBM draws on our broad spectrum of expertise to help companies concentrate and optimize spend on people, processes, and technology to drive more business value.

Put Your Next Dollar where it is Really Needed

Performance Analytics

Harness the power of data and turn on business metrics and benchmarks to perform better.

Demand Management

Streamline investments for new products and services with visibility that helps to track, manage, and forecast demand for products and services.

Resource Management

Gain visibility into resource work allocation and manage resource availability across projects to enable better planning and delegation of work.

Innovation Management

Centralize innovation. Capture, track, and act on user feedback from a single location. Encourage exchange of new and impactful ideas to improve employee engagement.

Explore Serviceberry's ITBM Capabilities

Innovation Management

Never miss out on good ideas. Seamlessly capture valuable insights and ideas.

Demand Management

Manage, capture, and assess demands from various departments in a single location.

Resource Management

Implement effective and streamlined resource management for availability tracking, work allocation, and work tracking.

Project and Portfolio Management

Entire project lifecycle management across business portfolios and technologies.

Scenario Planning

Compare and simulate multiple investment scenarios and align it with the existing business strategy and portfolio.

Scaled Agile Framework

Combine strategic investments to scale work at minimum value.

Agile Development

Manage waterfall development or scrum to minimize backlog of tasks.

Application Portfolio Management

Drive application rationalization by alligning app portfolio to the most effective and appropriate architectutre.

What ITBM Can Do For You

ServiceNow’s ITBM is part tool kit, part mind-set, and greater than the sum of its components. Since the problems it addresses are complex, the way ITBM is wired is also very objective focused. ServiceNow’s ITBM internal research integrates six main skills to tackle six interlocking areas of focus — all of which are combined to improve development management and meet the demands that organizations place on it.

Business Outcomes

By establishing fruitful partnerships with CEOs and CIOs, IT Business Management Solutions helps shape the ongoing businesses and IT vision. ITBM Software makes deployment simpler by creating a sustainable development architecture system that is compatible with business needs.

Portfolio and Financial

Important to executing on the technology portfolio are the disciplines that govern financial and human capital. Governance, success assessment, planning and financing all help contribute to the ultimate aim of those functions with effective ITBM Solutions.

Demand Management

It is important that we are able to consistently capture and respond to incoming demand. ServiceNow’s ITBM defines and establishes reliable, nimble processes to help companies handle incoming requests for technology.

Product and Solution Delivery

This is the essence of ServiceNow’s IT Business Management — an approach that uses “fail-fast” creativity and nimble delivery of goods to produce the right technology at the right time, even as demand accelerates.

Services Management

All that IT Business Management Solutions do are based on performance, reliability, and durability in the technology setting. Businesses can easily take stock of how services are delivered while keeping a close track of spend and efficacy.

Talent and Partnerships

Perhaps the biggest shift for technology leaders, this is where a company reconciles technical advances with the underlying systemic shifts that surround it. With ServiceNow’s ITBM, you know where you are putting your next dollar and if it’s going to bring you the requisite ROI with respect to talent acquisition.

Make Every Dollar Count. Get Started with Serviceberry ITBM.

The Serviceberry ITBM Edge

Other companies provide similar tools — and call them ITBM Services. Serviceberry stands out for the way we integrate these diverse systems into a coherent whole. Serviceberry ITBM helps match the technology vision of an enterprise with the vision for a plan.

Benefits

Better Outcome Management

Get complete visibility into portfolio investments and business strategies to curate desired outcomes. Track real-time progress to analyze fund distribution and value of work.

Protection from Uncertainties

Achieve superior agility by connecting investment plan to plan of actions. Get complete visibility into top level investments, project outcomes, and make necessary adjustments on an on-going basis.

Seamless and Quick Work Delivery

Strategic management of operational work in a single place to minimize bottlenecks and maximize work delivery. Facilitate superior agility with better optimization and resource reallocation.

Gain more out of ITBM

Serviceberry has done this, not just in principle, for major client organizations for over a decade. Our teams have first-hand knowledge of the common pitfalls, the complexities and the approaches that make abstract targets measurable.

Improved Spend Control

Enhanced Visibility

Cost Savings

End-to-end Value